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Before any commercial fit-out begins, one question always comes up: what approvals or permits are required? The answer depends on the scope of your work, the type of building, and the location.
Whether you're a property developer, facilities manager, franchise operator, or healthcare provider, understanding your responsibilities before work starts helps avoid delays, fines, or costly redesigns.
Before any commercial fit-out begins, one question always comes up: what approvals or permits are required? The answer depends on the scope of your work, the type of building, and the location.
Whether you're a property developer, facilities manager, franchise operator, or healthcare provider, understanding your responsibilities before work starts helps avoid delays, fines, or costly redesigns.
Fit-out refers to the process of preparing an interior space for occupation. This includes installing:
There are different levels of fit-out:
Example: A company leasing a new office in a commercial tower would receive a Category A space and carry out a Category B fit-out before moving staff in.
The same applies to sectors like retail, hospitality, and healthcare — each with specific compliance needs around layout, access, and safety.
In many cases, internal fit-out work does not require planning permission, especially when it doesn’t affect the building's external appearance or structure.
But there are exceptions. You may need permission if:
Always check with the local planning authority. Assumptions can cause delays later, especially if enforcement action is taken.
Retailers and hospitality brands should also confirm local zoning and licensing requirements when opening new sites.
While planning permission focuses on the use and appearance of a building, building control approval deals with how work is carried out — ensuring safety, accessibility, and compliance with national standards.
You’ll need building control approval if your fit-out includes:
This applies even if the work is internal and planning permission isn’t required.
Some changes fall under permitted development rights, meaning they don’t require planning permission. But building control approval is still needed if the work affects health, safety, or accessibility standards.
Don’t assume that because planning isn’t needed, you can skip building control. They serve different purposes.
If your fit-out requires building control approval, you can submit your application in two ways:
1. Full Plans Application
This is the most common route for commercial projects. You submit detailed drawings and specifications for review before work begins. It gives more certainty that your plans meet regulations.
2. Building Notice
This is faster but riskier. You don’t submit full plans in advance. This route is not available for all commercial works especially where structural changes are involved.
Your submission will need to include:
Either your contractor or project manager can help prepare the documents, but ultimate responsibility lies with the property owner or occupier.
Here’s how a typical commercial fit-out project progresses from approvals to handover:
1. Site Assessment and Briefing
Define project scope, use requirements, and identify necessary permits.
2. Design and Planning
Engage architects and consultants to develop plans that meet business needs and legal obligations.
3. Planning and Building Control Checks
Determine whether you need planning permission and submit a building regulations application if required.
4. Pre-Construction Approvals
Wait for approval before beginning structural or services work. On-site inspections may be scheduled.
5. Construction Phase
Fit-out begins. Building control officers may visit during construction to verify compliance.
6. Final Inspections and Certification
On completion, you may be issued a Completion Certificate confirming the work meets regulations.
7. Handover and Occupation
Once certified, you can occupy and operate from the space.
To avoid surprises during your fit-out project, ask these questions:
Working with experienced consultants can help speed this up, especially when coordinating across landlords, contractors, and local authorities.
Queensbury Construction Group delivers commercial fit-out and refurbishment projects across the UK. We work with clients in office, retail, hospitality, education, healthcare, and industrial sectors to design, manage, and deliver spaces that meet both operational and regulatory requirements.
From structural works and MEP installations to interior finishes and specialist joinery, we provide a complete service with clear project coordination and practical outcomes.
If you're planning a fit-out or refurbishment, we're ready to help. Book a consultation today and let’s get your project moving.
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